not a charger
Well-known member
After 2 snow storms this year, I would like to point out a few things:
1) Charging me a $30 cleanup fee, when the "cleanup" consists of picking up the damgaed car parts covered with oil, coolant, and mud, and throwing them into the leather interior of the brand new car, is not acceptable.
2) Stop putting your J-hooks on the CV boots, thus ripping the boots when you winch the car onto the trailer. Don't hook them to holes in the frame rails or floor pans, either, because you'll rip the rails and floor.
3) When you are unloading, and I see you back the car into the fence post, damaging the rear bumper, don't act like it didn't happen. It did. I saw you do it.
4) Stop throwing every piece of debris into one car when there was a 2 car accident. I'm tired of finding license plates from the wrong car, and I'm sure the guy who's plate it is doesn't appreciate it, either.
5) Don't think for a second that, if I call you at 8am to tow a car in that day, that I'll pay you an extra $15 for storage when you don't show up until the following day.
6) When you bring a car to the shop, don't unload it wherever the heck you feel like, and then come into the shop asking to be paid. Come into the shop first, and ask us where we want the car placed. Otherwise, I'm not paying you until you move the car out of the middle of the main aisle of the parking lot, which you decided was the best place to drop the car...sideways, I might add.
7) Last, quit whining when we ask you to pay for all of the damage your "damage-free" towing service caused by doing some of the things I noted above. Also, don't be surprised that we sue you when you refuse to pay for the damage that you caused. Be even less surprised when we win, and you have to pay up. Don't be surprised at all when, instead of having you tow a car in from your lot, we send another tow company in to get it.
To those of you out there who drive wreckers and take pride in your work, and bust your humps to provide quality, professional, DAMAGE-FREE service, my hat is off to you. It's a tough job, and often done in horrible conditions. Unfortunately, I think you guys are outnumbered by the guys who do what I mentioned above.
Sorry for the rant, but I about had my fill yesterday. Some of these guys were so dumb, and so rude, that on two occasions yesterday, I thought a fistfight would break out between one of my co-workers and a wrecker driver. Take pride in what you do, no matter what it is, or go do somehting else.
Happy Thanksgiving! :banana:
1) Charging me a $30 cleanup fee, when the "cleanup" consists of picking up the damgaed car parts covered with oil, coolant, and mud, and throwing them into the leather interior of the brand new car, is not acceptable.
2) Stop putting your J-hooks on the CV boots, thus ripping the boots when you winch the car onto the trailer. Don't hook them to holes in the frame rails or floor pans, either, because you'll rip the rails and floor.
3) When you are unloading, and I see you back the car into the fence post, damaging the rear bumper, don't act like it didn't happen. It did. I saw you do it.
4) Stop throwing every piece of debris into one car when there was a 2 car accident. I'm tired of finding license plates from the wrong car, and I'm sure the guy who's plate it is doesn't appreciate it, either.
5) Don't think for a second that, if I call you at 8am to tow a car in that day, that I'll pay you an extra $15 for storage when you don't show up until the following day.
6) When you bring a car to the shop, don't unload it wherever the heck you feel like, and then come into the shop asking to be paid. Come into the shop first, and ask us where we want the car placed. Otherwise, I'm not paying you until you move the car out of the middle of the main aisle of the parking lot, which you decided was the best place to drop the car...sideways, I might add.
7) Last, quit whining when we ask you to pay for all of the damage your "damage-free" towing service caused by doing some of the things I noted above. Also, don't be surprised that we sue you when you refuse to pay for the damage that you caused. Be even less surprised when we win, and you have to pay up. Don't be surprised at all when, instead of having you tow a car in from your lot, we send another tow company in to get it.
To those of you out there who drive wreckers and take pride in your work, and bust your humps to provide quality, professional, DAMAGE-FREE service, my hat is off to you. It's a tough job, and often done in horrible conditions. Unfortunately, I think you guys are outnumbered by the guys who do what I mentioned above.
Sorry for the rant, but I about had my fill yesterday. Some of these guys were so dumb, and so rude, that on two occasions yesterday, I thought a fistfight would break out between one of my co-workers and a wrecker driver. Take pride in what you do, no matter what it is, or go do somehting else.
Happy Thanksgiving! :banana:
Our fenced-in lot is about 180 feet long, and unfortunately, it slopes downhill, away from our overhead door. On Wednesday, during a raging snowstorm, I walked out back and saw some idiot who had just unloaded a Jeep from his rollback, and he unloaded it in the farthest remaining spot from our overhead door. 2 of the wheels were torn off, and one remaining tire was flat. I walked over to him and told him he had to reload it and drop it inside, and he flipped out on me. I calmly (no, seriously...I stayed calm) told him that he could either load it up, put it inisde, and get paid, or he could leave without it, because I wasn't going to let him take it away. After some more blubbering, he finally loaded it up, dragged it in, and guess what? He tried to add another $50 to the bill for "the second tow." That's when I thought my co-worker, who was paying the bill, might throw down with the guy. 
