Since "Dynomax" is not a year, make, model or engine size, as prompted in the search bar, there will be no results. Please search for your parts by specifying your vehicle's year, make, model and engine size and navigating to the branded part you want.
Well, I guess he told
you, huh?
The problem is, there are few mufflers listed for cars of our area of interest listed at all, much less DynoMax ones. DynoMax mufflers aren't even listed in the "Tools & Universal Parts" section for that matter, even though 90% of DynoMax mufflers are in fact universal. So I might need a pair of 17749 mufflers, but if I don't know the part number already, RockAuto makes it impossible for me--or anyone--to find it on the site.
Yes, if I search 17749 in the part-number search I
will find that RockAuto stocks it--but I have to
already know that number to find out. Worse yet, when I do find it, the dimensions are not correct (it does not have a 2" inlet). Having the parts in stock does nobody any good when the impossible-to-find information is wrong in the first place. DynoMax exhaust is a shining example of what I expect are considerable lost sales.
I'm a parts guy by trade; next year it will be 30 years since I started while still in high school. I've worked with most computer cataloguing available in that time, and yours is second to none for the stock-replacement, day-to-day stuff. I not only applaud it, I actually use it daily at work prior to consulting the infallible paper catalogs and other resources when my in-store system doesn't have an answer. I even have a store account set up with Rock along with my personal one. But for things like DynoMax and other "universal" parts, I have to use my own skills to find part numbers before I can attempt to order them from RockAuto.
Keep in mind, this isn't a complaint so much as constructive criticism. Cataloguing is a bastard; I realize that. There's no perfect system by any stretch of the imagination, and it's a dynamic thing just by virtue of the auto industry itself. The standard everyday replacement areas of the catalog are damned good, but the tools, universal parts, etc. are areas where a data-entry person's idea of a good catalog is a far cry from what a parts guy would find useful. You need to get some real gearhead, nuts-and-bolts parts guys involved in developing
those areas of your system. Anyone that gives up when they can't find it in the store computer, or doesn't immediately tell you to go piss up a rope when you ask them for a water pump for a '77 Porsche 911 is automatically disqualified.
